Maximising Customer Satisfaction with Advanced Claims Handling Capabilities
Our news • Case study Maximising Member Benefits with Advanced Gadget Insurance 10.03.2025 The challenge Our client needed to switch to a more responsive claims administrator to boost customer satisfaction, reduce delays and complaints, and improve Trustpilot scores. Their goals were to enhance service for insurance scheme customers and improve brand reputation. The underwriter also […]
Maximising Member Benefits with Advanced Gadget Insurance
Our news • Case study Maximising Member Benefits with Advanced Gadget Insurance 10.03.2025 The challenge Our client faced the need to transition from their current insurance provider to a new, more reliable supplier. Their primary objectives were to enhance product coverage and deliver greater value to their members. Additionally, the client emphasised the necessity for […]
